What are the benefits of creating an account with redhauteclothig.com?
When you create an account, we securely store your information to ensure a fast, simplified checkout process. You'll also be able to:
- Discover new arrivals, upcoming collections for pre-order, special offers and exclusive events.
- Save your billing and shipping information for next time.
- Track your order delivery.
- View you order history.
Can I place an order without registering?
Yes, you can check out without creating an account.
What will you do with my information after I register?
What if I forget my password?
Click "forgot password" on the login page and we’ll email you a new one. For your security, we are unable to give passwords out over the phone or email them to a different address than the one you used to register.
How do I track my order?
If you have an account, log in to track your order status. If you do not have an account please contact us email@example.com.
Please note: tracking information may not be available for up to 48 hours after you receive your shipping confirmation email.
If we are unable to fulfill your order in one shipment, we will send the items to you in separate packages.
Why am I paying tax on shipping and handling?
State tax regulations require that we collect sales tax on shipping and handling where applicable. All sales taxes collected are paid to the state where the merchandise is being shipped.
How is sales tax determined?
The sales tax rate is determined by the location where the merchandise is being shipped.
What countries does redhauteclothing.com ship to?
We ship to The United States and Canada.
Are shipping and handling charges refundable?
No, shipping and handling charges are non-refundable.
How do I obtain another copy of my order invoice and/or return label?
Please contact firstname.lastname@example.org.
Can I get a refund in a different payment method than used on my original order?
No, all refunds will be issued in the original form of payment.
Can I use copies of the pictures on your website for my own use?
No. We do not own unlimited use of our photography and therefore cannot authorize usage for any reason.
Please email us at Orders@redhauteclothig.com for any further inquiries.